Shipping Policy
**[EL-SAYAM] Shipping Policy**
**1. General Shipping Information**
- **Order Processing Time**: All orders are processed within [3-5] business days (excluding weekends and holidays) once the order has been placed. You will receive a notification once your order has shipped.
- **Shipping Rates & Delivery Estimates**: Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and selected shipping method.
**2. Domestic Shipping**
- **Standard Shipping**: Approximate delivery time is [3]-[7] business days.
- **Expedited Shipping**: Approximate delivery time is [07AM]-[11PM] business days.
- **Free Shipping**: Orders over [100$] qualify for free standard shipping.
**3. International Shipping**
- We offer international shipping to [ALL around the world ]. International shipping rates are calculated at checkout based on weight and destination.
- Please be aware that international orders may be subject to customs duties, taxes, and fees, which are not included in your order total. These are the responsibility of the customer upon arrival in the destination country.
**4. Shipment Confirmation & Order Tracking**
- You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.
**5. Damages & Issues**
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
**6. Lost or Stolen Packages**
- [EL-SAYAM]is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier for more information and to file a claim.
**7. Returns & Exchanges**
- For information on how to return an item, please visit our Returns Policy page.
**8. Contact Information**
- For shipping inquiries or assistance, please contact our customer service team at [email] or [phone number].
**9. Changes to This Policy**
- We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted to the website.
**Thank you for shopping with [EL-SAYAM]**
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